Contact
One address for everything about KlockoRadar. A human reads every message, not a bot, and the reply usually goes out within 24 to 48 hours on business days.
Write to us
Plain e-mail is the fastest route. If your message is about a specific set or offer, include the set number and a link to the page on our site, so the reply comes back with a fix instead of a question about details.
Send an e-mailPick a topic so nothing waits twice
Each link opens your mail client with the subject filled in. Under every topic we say what is worth putting in the message.
Wrong price or a broken page
The price differs from the store, an offer leads to the wrong place, something does not load. Send the set number and a link to the page on our site.
Report an issueSuggestion or a missing store
You have an idea for a new feature, or you know a store we do not track. The store address is enough, we will check the rest.
Send a suggestionPartnerships, stores and press
You run a LEGO store or an affiliate program, or you are writing a piece about LEGO prices. Tell us what you need and by when.
Write about a partnershipPersonal data and your account
Data access, correction, withdrawing consent, deleting the record that confirms your account was removed. Write from the address the account uses.
Write about your dataHow long you wait for a reply
Usually 24 to 48 hours on business days, longer over weekends and holidays. We reply in Polish and in English. If nothing arrives within three business days, check your spam folder and write again, because mail filters do sometimes hold our reply.
Where else you can find us
We post deals and new releases on Facebook. It is a good place for a quick question, but account and personal data matters go by e-mail only.
Price drop notifications are sent by our Telegram bot. The bot does not accept reports, a message sent to it never reaches us.
For stores, partners and press
You want your store added
Send the store address and tell us whether you publish a product feed or work with an affiliate network. Without one of the two we cannot keep prices current, and a stale price hurts both you and the buyer. list of monitored stores.
You write about LEGO prices
Newsrooms get data from our price index free of charge, with attribution and a link. On request we will prepare a cut for a specific angle, for example prices in the run-up to Christmas. LEGO price index.
KlockoRadar takes part in store affiliate programs. Commission does not affect the order of offers or the prices we show. More about how we work.
Personal data and account deletion
You delete the account yourself in the settings, it takes two minutes and works immediately. By e-mail we handle what you cannot click: data access, correction, withdrawing consent, and removing the record that confirms the account was deleted.
Frequently asked questions
How long do I wait for a reply?
Usually 24 to 48 hours on business days, longer over weekends and holidays. A human reads every message. We reply in Polish and in English.
Your price differs from the one in the store, what now?
We collect prices automatically and a store can change its price at any moment, so the amount in the store basket is always the binding one. Every offer shows when we last checked it. If the gap is large or persists, write with the set number and a link to the offer and we will check it by hand.
Does KlockoRadar sell sets?
No. We are a price comparison site, the order is placed in the store. Returns, complaints, invoices and shipping status are handled by the store, we have no view of your order. What we can do is correct the offer data if something is wrong.
How do I report a store you do not track?
The store address is enough. We will check whether prices can be pulled from it in a way that keeps them current, meaning a product feed or an affiliate program. We monitor more than 50 Polish LEGO stores.
A set has the wrong number or the wrong photo, what should I do?
Send the address of the page on our site. Set numbers come from offer titles in stores, and marketplace sellers sometimes put someone else's number in the title. We fix those reports by hand.
Can I ask for account deletion by e-mail?
You can, but doing it yourself in the account settings is faster, because it takes effect immediately and needs no identity check. By e-mail we handle the remaining GDPR requests and the removal of the record confirming the account was deleted.
I want to use your data in an article, on what terms?
Free of charge, with attribution and a link to the page the numbers come from. Tell us which cut you need and by when, and we will prepare it.
I reported an error and nothing changed. Why?
Some corrections only take effect on the next data refresh, so they can show up the next day. If it looks the same after two days, write again in the same thread.